1. Agreement to these terms

These Terms of Use (“Terms”) are an agreement between you and Trueframe Digital (“we”, “us”) for the PetChronicle application and its content (“the app”). By downloading, installing or using the app you agree to these Terms. If you do not agree, do not use the app.

2. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for your own personal, non-commercial use. Your use is also subject to the rules of the store you obtained the app from: the Apple App Store, Google Play, or the Microsoft Store. The app is licensed, not sold.

3. Not veterinary advice

PetChronicle is a record book. It helps you keep your pets’ vaccinations, vet visits, weight, medications and memories, and see reminders built from your own inputs. It does not provide veterinary or medical advice, and any reminder or figure it shows is for your reference only. You are responsible for your pets’ care and should consult a qualified veterinarian where appropriate.

4. Your data is yours

PetChronicle is local-first: the information you enter stays on your device, as described in our Privacy Policy. Because of this, you are responsible for your own data, including keeping your own backups. We have no account system and no copy of your data, so we cannot recover it for you. Deleting a record or removing the app from your device erases the data stored there.

5. PetChronicle Pro & purchases

Core tracking is free. Some features are part of PetChronicle Pro, which is optional. Depending on your store, Pro is offered as:

• Monthly or Yearly: auto-renewing subscriptions (Apple App Store and Google Play).
• Lifetime: a one-time purchase that does not renew (every store; the only option on the Microsoft Store).

All three unlock the same Pro features.

• Every purchase is made and billed through the app store you installed from (Apple, Google or Microsoft). We never see or store your payment details.
• The price and length of each plan are shown in the app before you buy.
• Subscriptions renew automatically. Payment is charged to your store account when you confirm the purchase. A subscription renews at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends; your store account is charged for the renewal within the 24 hours before the period ends.
• You can cancel at any time in your store account’s subscription settings. Cancelling stops the next renewal; Pro stays available until the end of the period you have paid for. Deleting the app does not cancel a subscription.
• When a subscription ends, Pro features stop. Your records stay on your device, and backup and export stay free.
• A Lifetime purchase is a single payment: there is nothing to renew and nothing to cancel.
• Your purchase unlocks Pro for the store account you bought it with; you can restore it on your other devices using that same account.
• Prices may vary by region and may change over time. A price change does not affect a Lifetime purchase you have already made. For a subscription, the store tells you about a price change as its own rules require.
• Refunds are handled by the app store under its own policies, not by us.

6. Acceptable use

You agree not to copy (except as the app normally allows), modify, reverse-engineer, decompile or attempt to extract the source code of the app except to the extent that restriction is prohibited by law; not to rent, lease, resell or redistribute it; and not to use it for any unlawful purpose.

7. Intellectual property

The app, its design, and the “PetChronicle” and “Trueframe Digital” names and marks are owned by Trueframe Digital and protected by law. These Terms do not transfer any of those rights to you. The content you enter remains yours.

8. No warranty

The app is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that any figure it shows is accurate.

9. Limitation of liability

To the maximum extent permitted by law, Trueframe Digital will not be liable for any indirect, incidental, special or consequential damages, or for any loss of data, arising out of or relating to your use of or reliance on the app. Nothing in these Terms limits any liability that cannot be limited under applicable law.

10. Apple App Store

If you obtained the app from the Apple App Store, the following also applies: these Terms are between you and Trueframe Digital only, and not with Apple. Apple has no obligation to provide any maintenance or support for the app. Apple is not responsible for the app or any claims relating to it, including product-liability, legal or regulatory, or intellectual-property claims, or any failure to meet a legal requirement. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

11. Changes

We may update the app and these Terms from time to time. When we change these Terms we will update this page and the “last updated” date above. Continuing to use the app after a change means you accept the updated Terms.

12. Contact

These Terms are provided by Trueframe Digital, Melbourne, Australia. Any questions about these Terms, or any questions, complaints or claims about the app, can be directed to [email protected].